Privacy Policy

Effective Date: January 15, 2025

1. Introduction

At Filippov’s Landscaping, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or engage with us in any way. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following personal information to provide you with the best service:

  • Name
  • Phone Number
  • Email Address
  • Physical Address

How We Collect Your Information:

  • When you fill out contact or booking forms on our website
  • When you schedule services through our booking system
  • When you engage with our marketing campaigns (SMS, email)
  • Through website tracking tools like Google Analytics, Tag Manager, and Search Console

3. How We Use Your Information

Your data is used to:

  • Contact You: Respond to inquiries, service requests, or provide updates
  • Marketing: Send promotional offers, newsletters, and updates via email and SMS
  • Service Reminders: Notify you of upcoming services or maintenance reminders
  • Business Operations: Manage internal records and service delivery through our CRM

We do not sell or share your personal information with third parties for marketing purposes. However, employees, the business owner, and our partnered marketing company have access to this data strictly for business operations.

4. Data Storage and Security

We take your data security seriously. Your information is protected through:

  • SSL Encryption: Secure data transfer on our website
  • Secure Storage: All data is securely stored in our CRM system

Access to your data is limited to authorized personnel within Filippov’s Landscaping and our marketing partner.

5. Third-Party Services

We use third-party services to improve our website and marketing efforts, including:

  • Google Analytics
  • Google Tag Manager
  • Google Search Console

These services may collect data on how you interact with our website, but we do not share your personal information with any external contractors or third-party marketers.

6. Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Correct any inaccurate or incomplete data
  • Request Deletion of your data
  • Object to Processing of your data
  • Withdraw Consent for marketing communications

To exercise these rights, please contact us at [email protected] or call us at (215) 436-2775.

7. Marketing and Opt-Out Options

You may opt out of receiving marketing communications at any time by:

  • Clicking the “Unsubscribe” link in our emails
  • Replying “STOP” to any of our SMS campaigns
  • Contacting us directly at [email protected]

Please note that you may still receive service-related communications even if you opt out of marketing messages.

8. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Analyze website traffic and user behavior
  • Improve website performance and functionality

By using our website, you consent to the use of cookies. You can manage cookie preferences in your browser settings.

Google reCAPTCHA

This site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. reCAPTCHA is used to prevent spam and abuse on our forms and ensure a secure user experience. The service may collect information such as your IP address and user behavior to determine if you are a human or a bot. By using our website and submitting forms, you agree to this security measure.

For more details, you can review:

9. Data Retention

We will retain your personal information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer needed, it will be securely deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically to stay informed.

11. SMS Communication Policy

By providing your phone number, you consent to receive automated marketing and transactional SMS messages from Filippovs Landscaping regarding appointment reminders, promotions, service updates, and customer support. Message frequency may vary, and standard message and data rates may apply. You can opt out at any time by replying STOP or get assistance by replying HELP. Your phone number will not be sold, shared, or rented for third-party marketing purposes. We implement security measures to protect your data, but we cannot guarantee absolute security in digital communications. Our SMS practices comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA Messaging Guidelines. By using our services, you acknowledge and agree to these SMS terms. For more information, contact us at [email protected] or 215-436-2775.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Website: filippovslandscaping.com
Business Name: Filippov’s Landscaping
Contact Email: [email protected]
Contact Phone: (215) 436-2775

By using our website and services, you agree to this Privacy Policy.